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PT Asuransi AXA Indonesia
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Contact Us
Customer Service
Tel: (62-21) 522 5501-3
Fax: (62-21) 522 5504
Direct Sales:
(62-21) 521 2292
Email Us
Address:
Mayapada Tower 8th floor
Jl. Jend. Sudirman Kav. 28
Jakarta Selatan 12920
 
 General Frequently Asked Questions (FAQ)
FAQs
 
Frequently Asked Questions (FAQ)

Here is a list of Frequently Asked Questions (FAQ) and answers which may be of use to you. We also provide an FAQ under each of our products.
If you have any other questions for us or need any further clarification, please do call us at 522 5501 - 3 or email us at axaindo@axa-insurance.co.id

Question: Can I pay my premiums monthly instead of annually?
Answer: For now, the premium is payable annually for all products.

Question: How do I pay my premium?
Answer:
There are various payment methods available.
a. Pay cash or cheque
b. Credit card
c. Bank Tranfer to AXA account in the name of PT Asuransi AXA Indonesia
Citibank, Na
Citibank Tower, 15th Floor
Jl.Jend.Sudirman Kav.54-55
USD 0-102779-525
IDR 0-102779-029

HSBC
WTC-Jakarta
USD 001-008465-007
IDR 001-008465-001

BCA
BEJ-Jakarta
IDR 458-300028-6

Question: Is there an administration charge for payment with credit card?
Answer: No, there is no additional administration charge.

Question: What happens when premiums are not paid when due?
Answer: Your policy will be cancelled automatically.

Question: How can I join AXA Insurance as an agent?
Answer:
1. On our website please click Join Us - Be An AXA Agent section, or
2. contact us at 522 5501- 3 or email axaindo@axa-insurance.co.id for further enquiries.

 

 

 

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